Open Enterprises AI (“OEAI”, the “Company”, “we”, or “us”) are committed to protecting and respecting your privacy under the General Data Protection Regulation (“GDPR”) seriously. This privacy notice explains how we collect, use, and share personal information in the course of the business activities which relate to the offering of goods and services to, or the monitoring of, individuals in the EU. Please read the following carefully. We may amend this notice from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this notice. You might find external links to third party websites on our website. This privacy notice does not apply to your use of any third-party site.
Whose information do we process?
We will collect personal data and process it as stated in this privacy policy about our:
• Customers and website visitors;
• Suppliers and service providers;
• Employees and prospective employees;
• Individuals making enquiries;
• Consultants and other professional experts.
What information do we collect about you?
Personal information about you/your company employees submitted to us will be collected and processed as specified in this privacy policy:
• Your name and contact details;
• Profile / log-in details;
• Information that you submit through placing orders and making requests (name, job title, phone number, email);
• any correspondence you send to us or communications you have with us (e.g. contacting our customer service team, copying us to your correspondence);
• details of your visits to our site/premises and the resources that you access (which include the data you provide us with filling out visitor/contractor screening form);
• details of transactions you carry out or orders you place.
Through your use of our websites, we will also collect the following Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
• “Log files” track actions occurring on the site, and collect data including your IP address, browser type, operating system, Internet service provider, as well as information about your browsing session: referring/exit pages, and date/time stamps.
We do not use this information to identify you as an individual, but in order to tailor or enhance your browsing experience, or in aggregate with data of other users for statistical purposes.
We also process personal information on behalf of our customers when we provide our services to them. When we do this, we act as a “data processor” under relevant data protection laws, whilst our customer (or potentially a third party) will be the relevant “data controller”. If you have concerns or questions about our processing of your personal information in the contexts of Open Enterprises AI services, you should contact our customer. Please note that if you contact us directly, we may need to disclose your request to the relevant customer.
How will we use your information?
We use your information in the following ways:
• to administer any order you have placed with us;
• for our internal purposes, such as research and analysis, fraud detection, quality control, and system administration, so that we can provide you with enhanced services;
• to send you general commercial communications;
• to provide you with information, products or services that you request from us, or which we feel may interest you (provided of course that you agree);
• to manage recruitment and protect our employees and safety of our site.
• to carry out our obligations arising from any contracts with you and for billing purposes;
• for complaint handling purposes.
• use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
• to process data requests on behalf of our clients in a capacity of a Data Processor.
If you provide us with information about anyone else, you confirm that they have consented to us using their information for the purposes described in this policy. We only keep your information for as long as is necessary.
Whom do we disclose your information to?
We may share your information with any companies in our group, any of our employees, officers, suppliers or subcontractors so far reasonably necessary for the purposes set out below:
• if we sell or buy any business or assets, (as we may share your data with the prospective seller or buyer);
• if we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets;
• if we have to share your information to comply with legal or regulatory requirements, or to protect our rights, property or our customers etc. This may involve exchanging information with other companies, law authorities, and organisations for the purposes of fraud protection and credit risk reduction.
• we use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Where do we transfer your information to?
We will not transfer your information to, or store it, outside the European Economic Area. However, we cannot be in charge of what network of servers and where those serves might be located when your data travels through digitally.
How do we ensure security?
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned. Measures we take include placing confidentiality requirements on our staff members and service providers; limiting access to personal information; and destroying or securely restricting or anonymising personal information if it is no longer needed for the purposes for which it was collected. Unfortunately, data transmission over the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of data sent over the internet, and any transmission is at your own risk.
What are your rights?
You have the right to access your information and should direct any request for your information by sending us a written request at info@openenterprisesai.comk You have the right to rectify your information by sending us a written request using the contact details above. You have the right to ask us not to process your information (although this might mean that we will not be able to fulfil our contractual obligations i.e. execute your order, or purchase from you.) If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.